Privacy Policy
Jen Gilbert Couture Bridal Accessories
Last updated: March 2026

Jen Gilbert Couture Bridal Accessories is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard your personal information when you visit our website or contact us regarding our bridal accessories and services.

1. Who We Are

Jen Gilbert Couture Bridal Accessories designs and creates handcrafted bridal hair accessories, bridal crowns, tiaras and jewellery for brides in the UK and internationally.

For the purposes of data protection law, the data controller is:
Jen Gilbert Couture Bridal Accessories

For privacy enquiries please contact:
Info@jengilbertbridal.com

2. Information We Collect

We may collect and process the following information:

• Personal details such as your name, email address and phone number
• Information provided when making enquiries or booking appointments
• Order information when purchasing bridal accessories
• Wedding date and styling preferences where relevant to your enquiry
• Website usage information collected through cookies and analytics tools

3. How We Use Your Information

Your information may be used to:

• Respond to enquiries and provide customer support
• Process orders and manage appointments
• Communicate about your bridal accessory order or consultation
• Improve our website, services and customer experience
• Send occasional updates or newsletters if you have opted in

We only process personal data where we have a lawful basis to do so, including legitimate interest, contractual necessity or consent.

4. How Your Data Is Stored

We take reasonable steps to protect your personal information and ensure it is stored securely. Information may be stored via secure email systems, website platforms or encrypted payment providers.

We do not sell or trade personal data to third parties.

5. Sharing Your Information

Your information may be shared with trusted service providers where necessary to operate our business, including:

• Payment processors
• Website hosting providers
• Email marketing platforms
• Delivery services

These providers are required to process your data securely and in accordance with data protection law.

6. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data where appropriate
• Withdraw consent for marketing communications
• Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Cookies

Our website uses cookies to improve user experience and analyse website traffic. Further information is provided in our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes to our services or legal obligations. The latest version will always be available on this website.

9. Contact

If you have any questions about this policy or how your data is used, please contact:

info@jengilbertbridal.com